UpLevelRewards Costco $750 Offer Specialist - Newton, MA

Join Sagorbi as an UpLevelRewards – Costco $750 Offer Specialist in Newton, Massachusetts. This contract role is perfect for a motivated individual passionate about delivering outstanding customer service and supporting unique rewards programs. Key Responsibilities Respond promptly to customer inquiries regarding the Costco $750 offer, providing clear and helpful information. Process customer applications accurately, ensuring compliance with program requirements. Assist customers through the offer redemption process to maximize satisfaction. Collaborate with team members to achieve daily service goals and improve overall customer experience. Monitor and report customer feedback to management for continuous service enhancement. Stay informed on the latest offer details, program updates, and promotional changes. Participate in ongoing training to boost product knowledge and customer engagement skills. Required and Preferred Qualifications High School Diploma or equivalent. Strong customer service skills with a positive, encouraging attitude. Experience in customer-facing roles, especially in retail or support environments. Proficiency with CRM software. Ability to efficiently manage high volumes of customer inquiries professionally. Excellent verbal and written communication skills. 1-2 years of relevant customer service experience preferred. At Sagorbi, you will thrive in a supportive, collaborative team environment where your contributions directly impact customer satisfaction and retention. This is a contract position based in Newton, MA, offering an exciting chance to grow your career in customer service and rewards program management.