Virtual Account Agent in Arcata, CA - Full Time at Talentflow

About the Role Talentflow is looking for a motivated Virtual Account Agent based in Arcata, California. This full-time position involves supporting account activities, responding to client inquiries, and maintaining accurate account records to ensure smooth operations. Key Responsibilities Communicate with clients via phone, email, or chat to answer questions and provide updates. Assist the account team with scheduling, paperwork, and follow-up tasks. Maintain organized and up-to-date client account information. Coordinate with internal teams to ensure efficient handling of client requests. Track progress on active tasks and manage communication needs effectively. Qualifications Prior experience in customer service or client account management is preferred. High school diploma or equivalent required. Strong communication, attention to detail, and organizational skills. Proficiency with CRM software and online collaboration tools. Compensation: $60,000 per year Location: Arcata, California, United States (On-site position) Employment Type: Full-time