Bilingual Spanish Call Center Representative in Atlanta, GA

Lorven technologies is hiring a part-time Bilingual Spanish Call Center Representative in Atlanta, Georgia. Earn $18 per hour while helping customers in both Spanish and English. This on-site role is suited to a customer-focused communicator who thrives in a fast-paced environment.

Key Responsibilities

• Answer incoming customer calls and respond to inquiries in Spanish and English.
• Provide accurate information about products and services.
• Understand customer concerns and offer effective solutions.
• Document customer interactions and update records accurately.
• Handle escalated calls with professionalism and empathy.
• Work with teammates to improve service delivery and customer experience.
• Meet or exceed call-handling and customer satisfaction performance goals.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Fluency in Spanish and English is required.
• Strong customer service and verbal communication skills.
• Previous call center experience is preferred.

Team and Growth

You will report to the Call Center Supervisor and collaborate with colleagues across functions to resolve customer issues and support service goals. This position offers opportunities to develop customer service skills and grow in the field.

Job Details

• Employer: Lorven technologies
• Location: Atlanta, Georgia, United States
• Schedule: Part-time, on-site
• Pay: $18 per hour