Customer Service Representative - San Isidro, Lima, Perú

Join our dynamic and friendly team in San Isidro, Lima, Perú! We are a service company dedicated to providing effective solutions to our clients. This is a fantastic opportunity for motivated individuals eager to develop their skills in customer service and sales, with or without prior experience. Your role will be essential in enhancing customer experience and strengthening our brand reputation. Key Responsibilities Deliver high-quality customer service through multiple communication channels. Identify customer needs and provide appropriate, effective solutions. Handle complaints and resolve issues promptly and efficiently. Promote and sell available products and services with clear and accurate information. Update and maintain customer interaction records in the management system. Collaborate with team members to improve customer service strategies. Participate in training and professional development activities, including key duplication and watch repair techniques. Required and Preferred Qualifications Completed secondary education. Customer service and sales skills. Excellent communication and problem-solving abilities. Knowledge of watch repair techniques is a plus. Adaptability and quick learning capability. No prior experience required; training will be provided. You will report directly to the Customer Service Supervisor and work closely with a dedicated team of professionals committed to delivering the best customer experience.