Female Telecaller Job in Kochi at Muthoot Microfin

Promind Solutions Pvt Ltd is hiring a Female Telecaller for Muthoot Microfin in Kochi, Kerala. This full-time role offers a chance to work in a supportive environment making a direct impact on clients through microfinance services. Key Responsibilities Make outbound calls to potential clients to introduce loan products and understand their financial needs. Clearly explain loan offerings, services, and ongoing promotions. Resolve client queries and concerns with effective problem-solving skills. Maintain detailed call records in the CRM system. Work closely with the sales team to generate and convert leads. Manage time efficiently to meet daily call targets and team goals. Follow up with interested leads and update them on application progress. Required and Preferred Qualifications Minimum education: 12th grade certificate. Strong communication, problem-solving, and time management skills. Previous telecalling or customer service experience preferred but not mandatory. Join a dedicated team committed to delivering innovative financial solutions and positively impacting customers' lives. Collaborate with tele-sales and management teams while contributing to a positive and collaborative workplace culture. Location: Kochi, Kerala, India Salary: ₹12,500 per month Job Type: Full-time (On-site)