Front Desk Associate – Chicago, IL
Published on CazVidat Central Plaza
Join Central Plaza as a full-time Front Desk Associate in Chicago, IL. Welcome visitors, manage calls and appointments, and support daily office operations.
Salary
Not provided
Location
Chicago, Illinois, United States
Employment type
Full time
Workplace
Not provided
Front Desk Associate – Chicago, IL
Chicago, Illinois, United States
Job description
Central Plaza is hiring a full-time Front Desk Associate in Chicago, Illinois. Join a collaborative team and help create a welcoming, professional experience for clients, visitors, and staff. This on-site role offers the opportunity to contribute to a fast-paced workplace where excellent customer service and empathy matter.
Key Responsibilities
- Greet clients and visitors, provide assistance, and ensure a warm welcome.
- Answer incoming calls and inquiries, share information, and direct callers to the appropriate departments.
- Schedule appointments, maintain calendars, and coordinate meeting rooms.
- Complete clerical duties, including data entry and filing, and keep the front desk organized.
- Monitor facility access and follow security protocols while maintaining a welcoming atmosphere.
- Respond professionally to client concerns and feedback, helping facilitate resolutions when needed.
- Work with colleagues to support smooth operations and a cooperative environment.
Required and Preferred Qualifications
- High school diploma or equivalent required.
- Strong interpersonal and communication skills, with empathy, professionalism, and respectfulness.
- Previous customer service or front desk experience preferred.
- Familiarity with standard office software and tools.
- Ability to multitask and manage time effectively in a busy setting.
- Positive attitude and willingness to learn.
Role Details
- Company: Central Plaza
- Location: Chicago, Illinois, United States
- Schedule: Full-time, on-site
- Reports to: Office Manager
Frequently asked questions
Is this position full-time or part-time?
This is a full-time position at Central Plaza in Chicago, Illinois.
Do I need prior experience to apply for this Front Desk Associate role?
Previous experience in customer service or front desk roles is preferred but not strictly required.
What kind of tasks will I be responsible for day-to-day?
You will greet clients, manage phone calls, schedule appointments, perform clerical duties, and help maintain facility security while supporting daily operations.
What qualifications do I need to be considered for this job?
A high school diploma or equivalent is required, along with strong interpersonal skills and proficiency with standard office software.
Is this job located on-site or remote?
This is an on-site position based in Chicago, Illinois, at Central Plaza.