Front Desk Associate Job in Chicago, IL - Central Plaza

Central Plaza is hiring a dedicated Front Desk Associate in Chicago, Illinois. Join our team to deliver exceptional customer service and create a welcoming environment for clients and staff. This full-time role is perfect for those who thrive in fast-paced settings and value professionalism and empathy. Key Responsibilities Greet and assist clients and visitors with a warm and professional demeanor. Manage incoming phone calls and direct inquiries to appropriate departments. Schedule appointments, maintain calendars, and coordinate meeting rooms efficiently. Perform clerical duties including data entry, filing, and organizing front desk materials. Ensure facility security protocols are followed while maintaining a friendly atmosphere. Address client concerns professionally and help facilitate resolutions. Work collaboratively with team members to support smooth daily operations. Required and Preferred Qualifications High School Diploma or equivalent required. Excellent interpersonal skills with empathy, professionalism, and clear communication. Previous experience in customer service or front desk roles preferred. Proficient with standard office software and tools. Strong multitasking and time management abilities in busy environments. Positive attitude and eagerness to learn new skills. This position reports to the Office Manager and offers a great opportunity to contribute to a collaborative and supportive work environment.