Hotel Front Desk Manager in Miami, Florida
Published on CazVidat Employer
Lead hotel front desk operations in Miami, FL. Requires 2+ years of hospitality management experience, strong guest service, and familiarity with Opera.
Salary
$50,000 per year
Location
United States
Employment type
Full time
Workplace
Remote
Hotel Front Desk Manager in Miami, Florida
$50,000 per year
Job description
Lead hotel front office operations as a Hotel Front Desk Manager in Miami, Florida. This full-time role is suited to a hospitality professional with at least two years of management experience and a commitment to excellent guest service.
Key Responsibilities
- Supervise, support, and lead front desk staff.
- Oversee guest check-in and check-out procedures.
- Resolve guest concerns professionally and promptly.
- Manage reservations and help maintain accurate booking details.
- Coordinate smooth day-to-day front office operations.
- Promote consistent, welcoming guest experiences.
Qualifications
- At least two years of hospitality management experience.
- Strong leadership and communication skills.
- Familiarity with hotel property management systems, such as Opera.
- Excellent customer service, attention to detail, and problem-solving abilities.
- Professional demeanor and the ability to support a busy front office team.
Position Details
- Location: Miami, Florida, United States
- Schedule: Full time
- Remote eligibility: Listed as eligible; confirm work arrangements with the hiring team.
- Pay: $50,000 per year
Frequently asked questions
Is this Hotel Front Desk Manager position remote or on-site?
This is a full-time role with flexible remote work eligibility, allowing you to work remotely while managing front office operations.
What kind of experience do I need to apply?
You need at least 2 years of hospitality management experience, along with strong leadership and excellent communication skills.
What are the main responsibilities of the Hotel Front Desk Manager?
You will lead front desk staff, manage check-in and check-out processes, handle reservations using Opera PMS, resolve guest complaints, and ensure smooth daily operations.
Are there opportunities for career growth with this company?
Yes, the company offers exciting career development and advancement opportunities in the fast-growing Miami hotel market.