Customer Service Representative at Rea Vaya in Soweto, Gauteng

Join the Rea Vaya team in Soweto, Gauteng! We are a full-time, customer-focused organization dedicated to delivering excellent service to our community. If you are passionate about customer service and enjoy working in a supportive environment, this opportunity is for you. Key Responsibilities Provide exceptional customer service by assisting customers with inquiries and resolving issues promptly. Handle customer complaints professionally to enhance satisfaction and loyalty. Communicate clearly and effectively with team members and customers. Maintain thorough knowledge of Rea Vaya services to provide accurate information. Participate actively in team meetings and contribute to service improvements. Document customer interactions and feedback for training and quality assurance. Collaborate with other departments to support company goals. Required and Preferred Qualifications High School Diploma or equivalent required. Previous customer service experience preferred but not mandatory. Strong communication and interpersonal skills with a friendly attitude. Basic computer skills and software proficiency. Ability to work both independently and as part of a team. Commitment to delivering high-quality customer service. Report directly to the Customer Service Manager and work closely with colleagues across departments. This role is based in Soweto and is full-time. Please do not apply online; call us directly at 0765212221 to apply.