Telecaller

Join PK INSURANCE AND FINANCE SERVICE, a growing leader in the insurance and finance sector, as a Telecaller in Tiruchirappalli, Tamil Nadu. We’re looking for a motivated professional ready to contribute to our expanding team. This full-time, on-site role offers an excellent opportunity for career development and advancement in a vibrant office environment. You will engage directly with customers, helping to build strong relationships and drive company growth. If you have excellent communication skills and a passion for customer service, this is your chance to grow your career with us. Key Responsibilities Initiate outbound calls to prospective clients to promote insurance and finance products, aiming to increase sales conversion rates. Handle inbound customer calls with professionalism, providing clear and effective solutions to inquiries and concerns. Maintain detailed and accurate records of all customer interactions in the CRM system to ensure seamless follow-up and reporting. Collaborate closely with the sales team to achieve and surpass monthly sales targets, contributing directly to company revenue growth. Conduct market research to identify new leads and potential customer segments, expanding the company’s client base. Follow up on leads via calls and emails, nurturing relationships to successfully close sales and enhance customer retention. Participate actively in team meetings to share insights, discuss challenges, and improve overall team performance. What We're Looking For Required: Bachelor's Degree in any discipline. Excellent verbal and written communication skills in English; proficiency in Tamil is preferred. Strong interpersonal skills with the ability to work effectively in a team environment. Basic familiarity with CRM software and Microsoft Office Suite. Ability to manage time efficiently and work independently. 0-1 years of experience in telecalling, customer service, or sales roles is an advantage. Preferred: Previous experience in insurance or finance sectors. Demonstrated success in meeting sales targets. Fluency in Tamil to better engage with local customers. What We Offer Competitive monthly salary of $22,000 INR equivalent with performance incentives. Health insurance coverage for employees. Paid time off to support work-life balance. Retirement plan options to secure your future. Opportunities for professional development and career advancement within the company. A supportive and collaborative team culture focused on growth and learning. Frequently Asked Questions What are the working hours for this Telecaller position? The role is full-time, typically during standard office hours, Monday through Friday. Is prior experience mandatory to apply? While 0-1 years of experience is preferred, fresh graduates with strong communication skills are encouraged to apply. Will training be provided? Yes, comprehensive training on products, CRM systems, and sales techniques will be provided to all new hires. Is this position eligible for remote work? No, this position requires on-site presence in Tiruchirappalli. What growth opportunities does this role offer? Successful Telecallers can advance to senior sales roles, team lead positions, or cross-functional roles in marketing and customer support. How can I apply? Interested candidates should submit their resume and cover letter through our official application portal or contact our HR department directly. For more information about telecalling careers and salary benchmarks, visit the U.S. Bureau of Labor Statistics . Ready to take the next step in your career? Join PK INSURANCE AND FINANCE SERVICE today and become a vital part of our success story. Apply now to secure your spot on our dynamic team!