Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Agnes
Control Room Shift Manager
Contato
Competências
Demonstrated experience with Camera Monitoring.
Demonstrated experience with Control Room Operations.
Demonstrated experience with Supervision.
Demonstrated experience with Management Information Systems.
Demonstrated experience with Prioritising.
Formação acadêmica
Idiomas
Resumo
Control Room Shift Manager open to new opportunities
Experiência
Control Room Shift Manager
Monitor all cameras live from offsite control room, ensure no blind spots. Ensure guards are on post and alert, report intruders / theft / suspicious activity. Log all incidents, dispatch response team when needed. Check CCTV faults, ensure recording backup is working. Daily handover report and enforce SOPs and discipline
Kronos Specialist and Easy Roster Admin
Collect data from payroll sources and arrange weekly, monthly, quarterly and year-end reports. Organize and schedule employee shifts to ensure adequate coverage. Monitor duty roster for better time management and accountability
National Online Intelligence Analyst
Search and mine investigative data, generate management information and link data from other modules. Investigate and identify related cases, suspects and incidents. Update national fault reports for Takealot, capture incidents with financial impact. Escalate reports, follow up on outstanding faults and hijacking incidents. Train site supervisors on Ciims GO mobile app for fault and DAR reporting
Control Room Supervisor
Supervise Call Management staff to provide effective service delivery. Coordinate and manage response to incidents and risk management. Oversee communication between public, police and external agencies
National Commander
Supervise and direct all field staff, coordinate tasks, track progress. Handle staff queries, keep incident records, advise and motivate staff. Oversee field supervisors, recruitment, disciplinary recommendations. Monitor electronic tracking systems, conduct performance evaluations. Compile daily reports, manage fleet and equipment, dispatch emergency responses
Control Room Administrator
Perform daily control room operations with high integrity. Monitor CCTV and report unusual activity to line manager. Respond to radio checks and keep accurate communication records
CCTV Controller / Site Supervisor
Supervise and direct field staff activities and assign tasks. Review work progress and attend to staff queries and complaints. Keep proper records of all incidents
Senior CCTV Specialist / CCTV Supervisor
Oversee site coverage and ensure control room equipment is functioning. Client interaction, problem solving, drafting rosters and leave applications. Compile weekly and monthly reports
Security Supervisor
Site inspections and report writing
Call Agent
Answer inbound calls, evaluate customer problems, provide solutions and product information