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Alan

Customer Service

Contato

Sombrerete,Zacatecas,Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

WordIntermediate

Demonstrated experience with Word.

ExcelIntermediate

Demonstrated experience with Excel.

PowerPointIntermediate

Demonstrated experience with PowerPoint.

Web DesignIntermediate

Demonstrated experience with Web Design.

Formação acadêmica

Graphic Design
UACJ IADA
High School Diploma
Thomas Jefferson High School

Idiomas

enNative

Resumo

View Alan's professional profile on CazVid.

Experiência

Customer Service

Detroit Axle
1/2021 - 4/2022

Provide assistance to customers in identifying the correct parts based on the make, model, and year of their vehicle, using the online catalog or by responding directly to their inquiries., Handle customers concerns related to incorrect parts, offering solutions, assisting with returns or exchanges, and ensuring complete customer satisfaction., Propose effective solutions, such as verifying and cross-checking part numbers, locating compatible parts, or recommending suitable alternatives when necessary.

Bilingual Designer

Align
3/2020 - 12/2021

Accurately analyze and document the impressions submitted by physicians., Maintain effective communication with physicians to resolve any questions or clarifications related to the impressions., Collaborate as a team to promptly identify and resolve any issues that arise.

Bilingual Agent

DataMark
6/2019 - 2/2020

Handle customer inquiries through incoming calls., Provide accurate information about the status of their accounts and efficiently manage any issues presented., Offer guidance on potential problems and deliver prompt and effective solutions, ensuring customer satisfaction.

Bilingual Agent

Courtesy Donations
7/2018 - 5/2019

Make outbound calls to manage donation requests in support of police officer and firefighter organizations., Clearly and professionally communicate the benefits and social impact of the contributions made., Oversee and guide the donation process, ensuring an efficient and transparent experience for donors.

Habilidades

Problem SolvingWordExcelPowerPointWeb Design
Publicado na CazVid - 17 de mai. de 2026
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