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A

Alaric

Sales Agent

Contato

Puebla, Puebla, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Active ListeningExpert

Skilled at understanding client needs and providing tailored solutions through attentive listening.

Technical TroubleshootingAdvanced

Proficient in diagnosing and resolving technical issues across various devices and platforms.

Customer ServiceExpert

Experienced in delivering high-quality support and solutions, ensuring customer satisfaction.

Proactive Problem SolvingAdvanced

Capable of identifying potential issues early and implementing effective solutions proactively.

Formação acadêmica

Cibef
Universidad Iberoamericana Puebla
ITESM campus puebla

Resumo

Dynamic professional with extensive experience in customer support, medical interpretation, and technical troubleshooting. Adept at resolving complex issues efficiently and delivering exceptional service across diverse industries.

Principais conquistas

  • Successfully managed nationwide hotel reservations, enhancing customer satisfaction and operational efficiency.
  • Provided accurate medical interpretation in high-pressure hospital and ER settings, supporting patient care.
  • Resolved complex customer issues at Home Depot by coordinating with store managers, improving customer retention.
  • Diagnosed and resolved technical issues for Verizon customers, ensuring minimal service disruptions.

Experiência

SALES AGENT

WHERE AND WHEN AGENTS
2025 - Present

Sales for hotel reservations nation wide in the us and internationally.

MEDICAL INTERPRETER

KONNECT CX
2024 - Present

VRI and OPI medical interpretation for hospitals, er, and psychologists.

MEDICAL INTERPRETER

PROPIO
2024 - Present

Worked as a VRI agent.

CUSTOMER CARE AGENT

HOME DEPOT USA
2024 - Present

Worked as a solution expeditor, solved issues with purchases of customers by talking to the stores managers to offer the best solution for customers.

TECH AGENT

VERIZON
2022 - Present

Worked asna tech agent solving technical issues for customers, such as lack of service, devices not working, etc.

Habilidades

Active ListeningTechnical TroubleshootingCustomer ServiceProactive Problem Solving
Publicado na CazVid - 2 de jun. de 2026
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