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Aldrin
Customer service (service experts)
Currículo em vídeo
Customer service (service experts)
I worked with service experts for a year, as an appointment scheduler. I resolved any doubts that clients had, listened to what they had to say and depending on the problem, I made an appointment with the technician to repair their air conditioning or furance.
Contato
Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided client support by resolving queries and scheduling service appointments.
Communication SkillsIntermediate
Effectively listened to clients' concerns and relayed information to technicians.
Scheduling & CoordinationIntermediate
Managed appointment booking for repair services, ensuring efficient scheduling.
Technical AssistanceBeginner
Assisted clients with troubleshooting and understanding service procedures.
Resumo
Dedicated customer service professional with experience in client support, appointment scheduling, and troubleshooting coordination.
Principais conquistas
- Worked directly with service experts to coordinate client appointments for equipment repairs
- Resolved client doubts and addressed concerns regarding service issues
- Facilitated communication between clients and technicians to ensure timely repairs
Habilidades
Customer ServiceCommunication SkillsScheduling & CoordinationTechnical Assistance
Publicado na CazVid - 3 de jul. de 2025