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Alejandra
Content Moderator at Teleperformance
Contato
Competências
Efficiently manages multiple tasks simultaneously to meet deadlines and performance standards.
Ensures accuracy and consistency in content moderation and customer service interactions.
Provides understanding and support to users and clients, enhancing communication effectiveness.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with experience in content moderation and customer support, skilled in multitasking, attention to detail, and empathetic communication. Proven ability to ensure safety standards and deliver excellent service.
Principais conquistas
- Ensured platform safety by accurately moderating TikTok content in line with policies.
- Consistently maintained high standards of content review, supporting platform integrity.
- Provided clear communication to users regarding content guidelines and safety protocols.
Experiência
Content Moderator
Moderating content in accordance with the platform policies and guidelines, ensuring the correct application of safety and security standards.
Customer Service Consultant – Telephone Channel
Provided information on alternative payment methods for educational loans, ensuring clear communication and meeting performance targets.