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Alejandro

Agent

Currículo em vídeo

Agent
Federal Student loans

Contato

Tijuana, Baja California, Mexico
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Delivered customer support and communication for mortgage account management and insurance renewal processes.

Communication SkillsAdvanced

Effectively communicated complex information between customers and insurance companies.

FinancialServices SupportIntermediate

Provided assistance related to mortgage and insurance matters in a banking context.

Call Center OperationsIntermediate

Performed roles in a call center environment, managing customer inquiries and process coordination.

Resumo

Experienced customer service agent specialized in mortgage support and insurance renewal communications within the financial services industry.

Principais conquistas

  • Provided customer support for Bank of America's Mortgage Department, handling needs and changes.
  • Communicated with insurance companies on mortgage insurance renewals.
  • Accumulated a decade of experience working in call centers in Tijuana, specializing in customer service.

Habilidades

Customer ServiceCommunication SkillsFinancialServices SupportCall Center Operations
Publicado na CazVid - 3 de jul. de 2025
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Contato Alejandro