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J

Jesus

Advisor, cashier, warehouseman

Contato

Colombia, Huila Department, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Delivered high-quality support in retail, tech, and financial sectors, ensuring customer satisfaction.

Inventory ManagementAdvanced

Managed Kardex and physical inventory to meet organizational goals across retail and warehouse roles.

Collection & Accounts ManagementAdvanced

Handled payment collections and customer account management in construction and financial environments.

Technical Support & InterpretationIntermediate

Provided bilingual technical support and medical interpretation, facilitating clear communication and troubleshooting.

Communication & TeamworkExpert

Facilitated effective communication in diverse roles, including teaching, interpreting, and customer service.

Formação acadêmica

Labor Technician
Comfenalco Technical Center
Completed Jan 2017
Bachelor's degree
Universidad del Quindío
Completed Currently
Foreign language
La Gran Colombia Language Center
Completed Jan 2017

Idiomas

English
Spanish

Resumo

Experienced in retail, financial, and tech support roles, specializing in inventory control, customer service, and collections. Proven ability to adapt and work efficiently in dynamic environments while providing excellent communication and problem-solving skills.

Principais conquistas

  • Successfully managed inventory, Kardex, and cash handling across multiple retail stores, ensuring accuracy and goal achievement.
  • Oversaw collection processes, maintaining healthy cash flow and implementing policies for customer impairment management.
  • Provided technical support for major brands like Nintendo and DoorDash, improving customer experience and issue resolution.

Experiência

Advisor, cashier, warehouseman

SPRING STEP
Dec 2009 - Jan 2011

Sale of both tangible and intangible products, customer service, Organization of merchandise, cash counts, Kardex, cashier

Commercial advisor, warehouseman

CAUCHOSOL DE OCCIDENTE
Jan 2012 - Jan 2013

Store manager, Kardex and physical inventory, achievement of goals, Customer service

Commercial advisor, warehouseman

PIGMENTO IRREVERENTE
Jan 2013 - Jan 2014

Store manager, Kardex and physical inventory, achievement of goals, customer service

Collection manager

IVAN BOTERO GOMEZ
Jan 2015 - Jan 2019

Responsible for overseeing the process of collecting payments from clients or customers, company maintains healthy cash flow

Processing and portfolio assistant

CONSTRUCTORA CASA MAESTRA
Jan 2018 - Oct 2020

Responsible for managing the collection of the company's Portfolio, applying accounting policies for the registration and calculation of customer impairment, working as a team with the commercial and legal area for customer management

Processing and portfolio assistant

CONSTRUCTORA BOLIVAR
Jan 2020 - Oct 2023

Responsible for managing the collection of the company's Portfolio, applying accounting policies for the registration and calculation of customer impairment, working as a team with the commercial and legal area for customer management

Bilingual technical support agent

NINTENDO (RADIUS)
Dec 2023 - Mar 2024

Responsible for providing technical support to Nintendo consumers, sending emails, returning financial transactions

English teacher and bilingual interpreter

AMERICAN ACADEMY OF LANGUAGES
Jan 2023 - May 2024

Teach English classes at all levels established by the European international framework with emphasis on CLT (communicative learning teaching), interpreters with emphasis on medical language

Bilingual technical support agent

DOORDASH (TASKUS)
Ju 2024 - Mar 2025

Responsible for providing technical support to consumers, sending emails, payments

Medical interpreter

ICC BPO
apr 2025 - dic 2025

Interpret during medical appointments, treatments, and diagnoses, Help patients understand medical instructions and consent forms, Ensure accuracy, confidentiality, and neutrality at all times

Habilidades

Customer ServiceInventory ManagementCollection & Accounts ManagementTechnical Support & InterpretationCommunication & Teamwork
Publicado na CazVid - 17 de mai. de 2026
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