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Alex
Call Agent
Contato
Medellín, Antioquia, Colombia
Disponível na CazVid
Competências
Customer ServiceAdvanced
Expertise in resolving customer inquiries, ensuring positive experiences and fostering loyalty.
Communication SkillsAdvanced
Strong verbal and written communication abilities, effective in diverse roles and industries.
Sales & Sales SupportIntermediate
Experience in sales and appointment setting, driving client engagement and revenue growth.
Multitasking & Time ManagementIntermediate
Capable of managing multiple responsibilities efficiently in fast-paced environments.
Formação acadêmica
Wilcox Elementary school
Paul W. Bell Middle school
Institucion educative Avendaño
Completed 2004
Braddock senior high school
Completed 2001
Idiomas
English
Resumo
Dedicated professional with extensive background in customer support, sales, and travel services. Proven ability to adapt and excel in diverse roles, delivering results and enhancing client satisfaction.
Principais conquistas
- Provided exceptional customer support across multiple roles, enhancing client satisfaction.
- Handled high-volume calls for AT&T, consistently achieving performance targets.
- Supported payroll processes as a payroll consultant, ensuring accuracy and compliance.
- Conducted tours and sales as a tour guide, increasing customer engagement and sales.
- Freelance appointment setter, successfully managing client schedules and lead generation.
Experiência
Call Agent
BPO GLOBAL SERVICES
Call agent for AT&T
Emergia S.A.S
Customer service
HAVA SAS
Master Card customer service
Teleperformance
Driver, Tour guide, sales rep.
Avolar Viajes y Turismo
Payroll consultant
Solvo
appointment setter
Freelance
Habilidades
Customer ServiceCommunication SkillsSales & Sales SupportMultitasking & Time Management
Publicado na CazVid - 2 de jun. de 2026