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Alex
Customer service representative
Currículo em vídeo
Contato
Competências
Provided support and solutions in banking and technical support contexts, ensuring customer satisfaction.
Performed cold calling, prospecting, and developing client portfolios to grow sales opportunities.
Utilized Office Package and advanced design software skills for various administrative and project needs.
Managed social media platforms to support marketing efforts and client engagement activities.
Communicated effectively in English, supporting customer service and sales outreach.
Formação acadêmica
Idiomas
Resumo
Versatile professional with over 2 years of experience in customer service, sales, technical support, and social media management. Skilled in lead generation, client relationship building, and administrative software, eager to contribute to dynamic teams.
Principais conquistas
- Generated leads from zero through cold calling and prospecting, expanding client portfolios.
- Supervised technical support team, ensuring effective support and account reconciliation.
- Developed and maintained client relationships in sales and customer service roles, leveraging social media and ecommerce skills.
Experiência
CSR-SALES EXPERT
Sales Representative, Commission-Based Role, Cold Calling, Lead Generation, Contract Creation, Ecommerce, Client Portfolio Creation
Customer service representative
Bank services, Billing
SUPERVISOR
Technical support Supervisor, Provide Support to the team on charge, Account reconciliation, Investments