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Alexis
Hotel Receptionist
Contato
Competências
Applied development skills to create and maintain web applications using modern frameworks and design patterns.
Provided efficient customer assistance and managed sensitive information in both hospitality and virtual agent roles.
Led and coordinated groups in educational settings, fostering collaboration and guiding new team members.
Utilized creative skills for visual design tasks complementing technical and soft skills.
Idiomas
Resumo
Experienced in web development, hospitality, and customer support, with strong soft skills and technical expertise.
Principais conquistas
- Developed a web platform using SCRUM and DDD methodologies at No Country
- Coordinated and guided student group integration at Henry as a Teaching Assistant
- Handled guest check-ins and service at Hotel El Sombrero, ensuring customer satisfaction
Experiência
Hotel Receptionist
Control check-in and check-out of guests., Greet and provide service to guests, book appointments through various means of communication.
Backend Developer
Development of a group web platform with SCRUM agile methodologies., In charge of creating the entities, controllers and endpoints using the DDD (Domain-Driven Design) design pattern.
Full-Stack Teaching Assistant
Coordinate a group of students to achieve integration into the study group and guide them in their first steps of the course., Assist in the resolution of exercises and promote group collaboration (Pair Programming).
Bilingual Virtual Agent
Assist customers with their questions, and provide efficient service by resolving technical service issues., Responsible work in controlling sensitive customer information.