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amber
Brand Ambassador
Contato
Competências
Demonstrated experience with Customer Service & Client Relations.
Demonstrated experience with Public Outreach & Community Engagement.
Demonstrated experience with Administrative & Project Coordination.
Demonstrated experience with Team Training & Mentorship.
Demonstrated experience with Public Speaking & Presentation.
Formação acadêmica
Resumo
Brand Ambassador open to new opportunities
Experiência
Brand Ambassador
Host promotional events, product demonstrations, and staff trainings to build brand awareness and drive retail sell-through. Serve as primary point of contact between the brand and dispensary partners, communicating product updates and sales strategy. Advise dispensary staff on merchandising and product placement to optimize shelf visibility and customer engagement. Represent the brand at in-store activations and community events, delivering consistent messaging and product education
Sales & Customer Service Associate
Recognized as Top Seller two consecutive years (2024, 2025), ranking in the top 5% of approximately 40 sales associates. Built an 88% customer retention rate through consultative selling and product education, exceeding the store average by 15 points. Generated an average of $64,000 in monthly recurring revenue through personalized customer follow-up and loyalty program enrollment. Serve as a go-to resource for customer questions and issue resolution, coordinating with teammates to keep daily operations running smoothly
Communications and Project Coordinator
Coordinated day-to-day execution of public-facing campaigns, canvassing an average of 60 households daily and managing messaging consistency and scheduling across multiple neighborhood territories. Delivered campaign messaging to an estimated 8,000+ community members through door-to-door and event-based public outreach. Tracked and reported on fundraising performance, raising approximately $1,200/week in recurring monthly donations with a 22% engagement conversion rate, ranking in the top 10% of canvassers company-wide. Trained and mentored 4 incoming canvassers on messaging strategy, objection handling, and public speaking, stepping in as informal team lead to keep new hires on pace. Partnered with local nonprofit and civic organizations to expand campaign reach into 3 new neighborhoods, maintaining a 90%+ positive interaction rate through active listening and de-escalation
Independent Brand Founder & Project Coordinator
Independently manage all aspects of a music and media brand: event booking, production logistics, marketing, and social media content strategy. Built and manage a social media following of 1,200+ across Instagram and TikTok through independent marketing and content strategy. Planned and produced 6 live performances/events, including a 1st-place win at PBS “Inland Sessions” and a booking at the “Tacos y Tequila” Latin Festival. Self-produced and released 3 original tracks generating 5,000+ combined streams, managing timelines and cross-platform distribution end to end
Brand Ambassador
Led product demonstrations and staff trainings to enhance brand awareness and increase retail sell-through. Advised retail staff on merchandising and product placement to improve shelf visibility and engage customers. Represent the brand at promotional events, in-store activations, and community events, delivering consistent messaging and product education to diverse audiences. Acted as the primary contact for retail partners, coordinating account visit schedules, logistics, and follow-up across multiple locations.
Sales & Customer Service Representative
Maintained accurate customer records while supporting teammates and providing assistance to customers. Attended weekly team meetings to discuss new strategies for increasing sales volume.. Analyzed data to identify trends in customer behavior and develop strategies for improvement.. Maintained accurate customer records, order details, and service notes in systems.. Supported team communication across sales, service, and management for smooth daily operations.
Communications & Project Coordinator
Represented two global nonprofits in neighborhood outreach, speaking with ~60 households daily and reaching an estimated 8,000+ community members. Collaborated with local nonprofit and civic organizations to establish outreach in 3 new neighborhoods. Trained and mentored 4 new canvassers, tracking daily results and donor information with high accuracy
Server, bartender, retail associate
8+ years customer service in hospitality and retail (server, bartender, retail associate)