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Ana
Software Development Intern - Network Area
Contato
Competências
Applied analytical techniques to extract insights from complex datasets, supporting decision-making.
Designed and optimized queries for data retrieval, supporting reporting and data validation efforts.
Utilized advanced functions, pivot tables, and macros for data analysis and reporting automation.
Used Power BI and Tableau to develop dashboards and visualizations for business insights.
Formação acadêmica
Resumo
Data Analyst with over 3 years of experience specializing in data visualization, reporting automation, and data quality improvement within financial institutions.
Principais conquistas
- Developed and maintained dashboards that improved data visibility for senior management.
- Automated weekly reporting process, reducing manual hours by 50%.
- Led data cleaning initiative that enhanced accuracy of client data across teams.
Experiência
Software Development Intern - Network Area
Provided technical support within the Network/Networks area, Delivered assistance on technology infrastructure projects, Collaborated on global-scope tasks, Resolved infrastructure incidents with a user-focused approach
Document Management and Archive Assistant
Provided comprehensive support in the institutional document management and archive area, Organized, classified, and maintained custody of public entity documents, Developed activities through the apprentice welfare program, Ensured efficient document organization and retrieval systems
Customer Service and Sales
Delivered exceptional customer service and technical product guidance, Assisted customers with product selection, Provided technical support for Apple devices, Resolved customer inquiries, Ensured outstanding service experience, Managed customer interactions in high-volume setting