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Ana

Underpayment Agent and Authorization Agent

Contato

San José,San José,Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Office PackageIntermediate

Demonstrated experience with Office Package.

SalesforceIntermediate

Demonstrated experience with Salesforce.

ServiceNowIntermediate

Demonstrated experience with ServiceNow.

CITRIXIntermediate

Demonstrated experience with CITRIX.

EPICIntermediate

Demonstrated experience with EPIC.

Formação acadêmica

BACHILLERATO EN EDUCACIÓN MEDIA
Colegio Técnico Profesional de Venecia
Completed Feb 2016
TÉCNICO MEDIO EN SECRETARIADO EJECUTIVO PARA CENTROS DE SERVICIO
Colegio Técnico Profesional de Venecia
Completed Dic 2015

Idiomas

enNative

Experiência

Underpayment Agent and Authorization Agent

AUXIS
Dic 2023 - Feb 2025

Review balances on medical accounts, investigate the reason for underpayments, analyze and send information to the correct payer department., Monitor and resolution of unpaid claims, reconsiderations, and appeals with the insurances., Verify precertification requirements with the insurances prior patients visits at the hospital., Confirm the authorization status with the insurance and update in the clinic/hospital portal.

Dispatch Coordinator

HPE
Nov 2020 - Sep 2023

Dispatch 3rd party vendors for the purpose of installation, repair, and troubleshooting activities, Provide technician check in and check out upon arrival and departure., Conduct daily follow up calls with scheduled vendors to ensure that the appointments are met, Update services tickets using the appropriate notes/documents to facilitate and keep updated the services., Work along with the supply chain department to make sure that the devices are available as well as onsite prior the service.

Authorization and Insurance Verification Analyst

United Collection Bureau Inc.
Aug 2019 - Nov 2020

Communicate with the different insurances, to verified eligibility for the policy., Confirm if prior certification and authorization is required for a service., Create the process for prior authorization before the patient’s service., Follow up the prior authorizations made with the health plan or the third party of the health plan., Contact the practice managers/physician to obtain the patient medical information, that the health plan might be needing in order to proceed with the approval.

Settlement Analyst

Client Services Inc.
Aug 2018 - Nov 2019

Outgoing calls with the Debt Settlement Agents to negotiate settlement offers for the consumers, Submitting the settlement request to the bank to get the approval from them and proceed with the payments, Placing each payment check on the accounts

Habilidades

Office PackageSalesforceServiceNowCITRIXEPIC
Publicado na CazVid - 17 de mai. de 2026
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