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Anays
General Assistant
Contato
Competências
Applied effective communication techniques in multilingual settings, facilitating team coordination and customer interactions.
Provided multitask assistance, problem-solving, and client support in fast-paced environments, ensuring high service standards.
Utilized office software to manage reports, schedules, and documentation for healthcare and corporate clients.
Resolved client and internal issues efficiently across roles, demonstrating critical thinking and adaptability.
Collaborated with colleagues and healthcare staff to meet operational goals and improve customer experiences.
Formação acadêmica
Idiomas
Resumo
Experienced in customer support, office management, and healthcare assistance, fluent in English and Spanish, with a focus on effective communication and problem resolution.
Principais conquistas
- Handled customer inquiries in English and Spanish across multiple roles, ensuring effective communication and customer satisfaction.
- Supported office and healthcare operations by managing schedules, reports, and customer interactions, demonstrating adaptability.
- Collaborated with teams to resolve issues and improve service quality, gaining broad exposure to customer service and administrative tasks.
Experiência
General Assistant
Reception and customer service in English and Spanish., Problem-solving., Office program management.
Customer Service Agent
Attended to clients in person and over the phone in English and Spanish., Utilized soft skills to effectively solve problems and provide excellent customer service., Proficient in computer programs to assist customers., Worked in a team environment.
Customer Service Agent
Calle patientes to confirm their upcoming Appointments., Assist Doctors with their schedules., Keep a Daily report of my tasks.