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Andile
IT Support Technician
Contato
Competências
Demonstrated experience with Active Directory.
Demonstrated experience with Windows Support.
Demonstrated experience with Hardware & Software Troubleshooting.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Remote Desktop Support.
Formação acadêmica
Resumo
Professional profile
Experiência
IT Support Technician
Provided technical support to Skynet users nationwide, both remotely and onsite.. Created and managed user accounts in Active Directory.. Modified file and folder permissions for users.. Resolved support tickets within agreed SLA timelines.. Assisted with IT projects assigned by the IT Manager.
General Worker
Picker
Delivery Driver
Delivered parcels safely and on time.. Planned efficient delivery routes.. Maintained accurate delivery records and obtained customer signatures.. Provided excellent customer service while representing the company.