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A

Andrea

Customer Service and Sales

Contato

San Salvador,San Salvador Department,El Salvador
Disponível na CazVid
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Competências

Microsoft Office Suite (Word, Excel, Power Point)Intermediate

Demonstrated experience with Microsoft Office Suite (Word, Excel, Power Point).

Calendar and email management (Outlook, Gmail, Zoom Workplace)Intermediate

Demonstrated experience with Calendar and email management (Outlook, Gmail, Zoom Workplace).

Digital record keeping and document organizationIntermediate

Demonstrated experience with Digital record keeping and document organization.

Bilingual (Spanish & English - verbal and written proficiency)Intermediate

Demonstrated experience with Bilingual (Spanish & English - verbal and written proficiency).

Customer service and problem-solving skillsIntermediate

Demonstrated experience with Customer service and problem-solving skills.

Formação acadêmica

Degree
E4CC
Completed July 2021
Degree
Universidad Tecnológica de El Salvador
Completed September 2017
General Bachelor's Degree
Colegio Cristóbal Colón

Idiomas

enNative

Experiência

Customer Service and Sales

Atento El Salvador
February 2016 - June 2016

Agent of Customer Service and Sales for At&t Home Solutions., Assisted clients with inquiries, contracts, and service upgrades., Maintained organized records of customer interactions and transactions.

Digitizer and Administrative Auxiliary

Alcaldía Municipal de Cuscatancingo
December 2016 - December 2018

Support and coordination of work, digitization and entry of registers., Managed documentation, ensuring accuracy and organization., Provided administrative support, improving workflow efficiency.

Advisor I Customer Service

Concentrix
December 2021 - April 2025

Back Office functions, supporting and auditing incidents for an American Company., Assisted in managing and organizing client records and inquiries., Maintained confidentiality in handling sensitive customer information.

Habilidades

Microsoft Office Suite (Word, Excel, Power Point)Calendar and email management (Outlook, Gmail, Zoom Workplace)Digital record keeping and document organizationBilingual (Spanish & English - verbal and written proficiency)Customer service and problem-solving skills
Publicado na CazVid - 17 de mai. de 2026
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