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Andres

System ingeniering student

Currículo em vídeo

System ingeniering student
I’ve working for 4 year is different companies and In different areas, this being: customer service, technical support, sales agent, team leader and appointment setter.

Contato

Jinotepe, Carazo Department, Nicaragua
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Competências

Customer ServiceAdvanced

Provided effective support and maintained clear communication with customers

Technical SupportIntermediate

Assisted clients with technical issues across various companies and sectors

Sales & Appointment SettingIntermediate

Engaged potential clients, scheduled appointments, and supported sales activities

Leadership & Team WorkIntermediate

Led teams and managed customer interactions to ensure service quality

Boundary & Expectation ManagementAdvanced

Set clear boundaries and expectations to enhance customer satisfaction and service clarity

Resumo

Dedicated professional with 4 years of experience in customer service, technical support, and sales roles within call center environments, skilled in boundary setting and exceeding customer expectations.

Principais conquistas

  • Gained diverse experience across customer service, technical support, sales, team leadership, and appointment setting
  • Developed strong boundary-setting and expectation management skills for customer interactions
  • Consistently demonstrated dedication by going the extra mile in service delivery

Habilidades

Customer ServiceTechnical SupportSales & Appointment SettingLeadership & Team WorkBoundary & Expectation Management
Publicado na CazVid - 3 de jul. de 2025
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