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Andrés
Telemarketing & Nurture Agent at Lamassu Media | Area Manager at Be Strong Gym
Contato
Competências
Proficient in building rapport, active listening, and creating common ground to foster strong relationships.
Experienced in cold calling and nurturing leads to meet sales targets and expand customer base.
Skilled in managing teams, overseeing operations, and motivating staff to achieve performance goals.
Capable of monitoring and improving service quality to ensure client satisfaction and compliance.
Formação acadêmica
Resumo
Dynamic professional with experience in telemarketing, nurturing leads, and managing gym operations. Skilled in rapport building, sales strategies, and team leadership to drive business growth.
Principais conquistas
- Successfully identified and approached prospects, increasing lead conversion efficiency.
- Maintained high-quality standards in telemarketing, contributing to improved customer engagement.
- Led gym operations and team management, ensuring operational excellence and customer satisfaction.
Experiência
Telemarketing Agent / Nurture Agent / Quality Analyst
Cold Calling Agent (10 Months) Find the right prospect approaching in a professional and friendly way, and asking probing questions in order to fit our affiliates necessities, Nurture Agent (2 Months) Re-engage old prospects, following up and keeping a good relationship to see if there is any opportunity of business , Quality Analyst (1 Month) Analyze the calls of the production department, ensuring every and each one of them meets the parameters of greatness
Area Manager
Area Manager in charge