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Andrew

Customer Service Representative

Currículo em vídeo

Customer Service Representative
I've been working for year or year and a month for Capital One were i've earned tons of experience related to the handling, navigation and administración of cuatomer concerns.

Contato

San José, San José, Costa Rica
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Competências

Customer ServiceAdvanced

Provided effective support and solutions to customer inquiries and concerns.

CommunicationAdvanced

Effectively communicated with customers, demonstrating patience and empathy.

Problem InvestigationIntermediate

Developed skills to investigate and resolve customer issues efficiently.

MultitaskingIntermediate

Managed multiple customer inquiries simultaneously under high volume conditions.

Resumo

Experienced customer service representative with over a year of handling high-volume financial customer interactions.

Principais conquistas

  • Handled customer calls at Capital One for over a year managing high call volumes
  • Developed investigation skills, patience, empathy, and efficiency in customer interactions
  • Gained experience in navigation and administration of customer concerns

Habilidades

Customer ServiceCommunicationProblem InvestigationMultitasking
Publicado na CazVid - 3 de jul. de 2025
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Contato Andrew