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Andy

Customer service Representative

Currículo em vídeo

Customer service Representative
Concentrix - sprint/ T-mobile: sales agent, SME and team leadnIbex - Amazon : customer services nGreat Health Works - Customer service / retention has freelance

Contato

Jinotepe, Carazo, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Managed customer interactions, resolving issues and enhancing satisfaction for diverse clients.

Sales & UpsellingIntermediate

Engaged in sales activities, promoted products, and supported retention efforts in telecom settings.

Team LeadershipBeginner

Led small teams at Concentrix, overseeing customer service operations and team performance.

Communication SkillsAdvanced

Effectively communicated with clients and team members to deliver quality service.

Remote Work ReadinessIntermediate

Prepared for remote work with reliable equipment, internet, and flexible scheduling.

Resumo

Experienced in telecom and retail customer service, sales, and team leadership with a track record of roles progression over five years.

Principais conquistas

  • Held roles as sales agent, SME, and team lead at Concentrix for Sprint/T-Mobile
  • Provided customer service and retention support for Great Health Works on a freelance basis
  • Gained extensive experience in customer service across multiple companies, demonstrating role progression and skill diversity

Habilidades

Customer ServiceSales & UpsellingTeam LeadershipCommunication SkillsRemote Work Readiness
Publicado na CazVid - 3 de jul. de 2025
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