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Andy

Customer Service Agent

Contato

Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementAdvanced

Managed comprehensive project lifecycles including planning, execution, and closure for construction ventures.

Budgeting & Cost ControlIntermediate

Prepared and monitored budgets to optimize resource allocation and control project costs.

Stakeholder CommunicationAdvanced

Liaised with clients and team members to ensure project requirements and updates are clearly communicated.

Risk ManagementIntermediate

Identified potential project risks and developed mitigation plans to prevent delays or cost overrun.

Formação acadêmica

legal and social sciences

Resumo

Experienced project manager specializing in construction and infrastructure projects, adept at coordinating multi-disciplinary teams and ensuring project success.

Principais conquistas

  • Led multiple construction projects from initiation to completion, ensuring adherence to timelines and budgets
  • Coordinated cross-functional teams and liaised with clients, vendors, and stakeholders to streamline project workflows
  • Developed project plans, schedules, and risk management strategies to improve efficiency and safety

Experiência

customer service agent

ALORICA

resolved order-related issues and performed troubleshooting for household appliances., provided technical support and information about orders to customers via phone calls providing excellent services with good communication.

customer service representative

EVERISE

answered customer’s calls from senior citizens to resolve questions and issues related to their medications., provided information about pharmacy products and order services to customers via calls providing excellent services with good communication.

WONDER ACADEMY

provided personalized English instructions to students of different levels, helping them improve their language skills and achieve their goals.

Habilidades

Project ManagementBudgeting & Cost ControlStakeholder CommunicationRisk Management
Publicado na CazVid - 17 de mai. de 2026
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Contato Andy