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Angel
Remote Customer Service Representative
Contato
Cúcuta, Norte de Santander Department, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermedio
Provided remote customer support and communication at FELLERS and SITEL-Sears
Logistics CoordinationIntermedio
Coordinated freight forwarding and dispatching processes at CATERCOQ
Teaching & EducationAvanzado
Taught ESL and bilingual communication skills at multiple educational institutions
Language SkillsAvanzado
Proficient in English and Spanish communication for educational and professional roles
Communication SkillsAvanzado
Delivered instruction and support across diverse teaching settings and customer interactions
Formação acadêmica
Bachelor in Education
Universidad Pedagógica Experimental Libertador UPEL
Completed 2010
Accountancy
Universidad Santa Maria
Completed 1998
Idiomas
English
Spanish
Resumo
Experienced in providing remote customer service, logistics coordination, and ESL education in multicultural environments.
Principais conquistas
- Served as a Customer Service Representative at FELLERS, handling client inquiries remotely
- Managed freight forwarding operations and dispatching responsibilities at CATERCOQ
- Taught English as a Second Language at Proidiomas, emphasizing language communication skills
Experiência
Remote Customer Service Representative
FELLERS
2024 - 2025
Coal Freight Forwarder and Remote Dispatcher
CATERCOQ
2019 - 2023
Teacher; ESL
Proidiomas. Universidad Central de Venezuela
2017 - 2018
Bilingual CSR
SITEL-Sears
2015 - 2018
High School Teacher
Colegio Simón Bolivar
2010 - 2017
Teacher; English and Spanish Communication
Instituto Nacional de Cooperación Educativa
2000 - 2010
Remote Part Time Teacher; Spanish & English
KPMG, Accounting Consultants
2012 - 2016
Part Time Teacher; ESL
Centro Venezolano Americano
2005 - 2010
Habilidades
Customer ServiceLogistics CoordinationTeaching & EducationLanguage SkillsCommunication Skills
Publicado na CazVid - 17 de mai. de 2026