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Angie
Customer support and Sales Agent
Contato
Competências
Managed end-to-end project lifecycle, including planning, execution, and delivery.
Led and coordinated diverse teams to achieve project objectives.
Maintained clear communication with clients, vendors, and internal teams.
Assessed and mitigated project risks to ensure successful project execution.
Prepared detailed reports, project proposals, and technical documentation.
Formação acadêmica
Resumo
Dedicated project manager with a focus on delivering IT infrastructure projects.
Principais conquistas
- Led multiple cross-functional teams through successful project deliveries.
- Developed comprehensive project plans, schedules, and status reports.
- Coordinated with stakeholders to ensure project scope, schedule, and costs were maintained.
Experiência
Customer support and Sales Agent
Managing sales and customer service representative, Ensured accuracy in information provided, Understanding customer needs fully, Collaborating with colleagues to resolve customer issues
AGENT
Customer service representative for WALMART campaign, Provided clear and effective conveying information, Showed active listening to customers, Delivered understanding and sharing soft feelings to customers for compassionate support, Quickly identified issues and finding effective solutions, Efficiently handled multiple tasks and customer requests within reasonable timeframes