Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Angie
Data Entry and Customer Service Specialist
Contato
Competências
Experience in overseeing product lifecycle, from conception to launch, collaborating with diverse teams to meet business goals.
Utilized Agile frameworks to improve team productivity and ensure iterative delivery of software features.
Applied UX principles to enhance user satisfaction and usability of digital products.
Used data-driven insights to inform product decisions and prioritize feature development.
Led diverse teams across departments to achieve project milestones and strategic objectives.
Formação acadêmica
Resumo
A dedicated product professional with over 8 years of experience leading software development, managing cross-functional teams, and driving product growth. Skilled in Agile, UX, and data analysis.
Principais conquistas
- Led the development and launch of a SaaS platform that increased customer engagement by 25%.
- Streamlined product workflows, reducing time-to-market for new features by 30%.
- Managed cross-functional teams across engineering, design, and marketing to deliver projects on time.
Experiência
DATA ENTRY AND CUSTOMER SERVICE SPECIALIST
Management and processing of orders with a high level of precision and efficiency, in diverse environments, handling of numerical and textual data, use of multiple data management systems and software., Provided training to new agents and internal help for problem solving and optimization.
Communication between clients for potential room reservations in a world-renowned hotel company.