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Anielka

Coordinator, Client Finance

Contato

Virginia Beach, Virginia, United States
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementAdvanced

Organized and overseen construction project planning, execution, and delivery.

Budgeting & Cost ControlAdvanced

Prepared and managed project budgets, monitored expenditures, and optimized costs.

Stakeholder CommunicationIntermedio

Liaised with clients, contractors, and team members to ensure project clarity and alignment.

Team LeadershipIntermedio

Led multidisciplinary teams to achieve project goals efficiently.

Formação acadêmica

Belen Baptist School
Completed 1997
James Madison Elementary
Completed 1993

Resumo

Experienced Construction Project Manager with a decade of leading successful building projects, skilled in coordination, budgeting, and stakeholder engagement.

Principais conquistas

  • Led multiple large-scale construction projects from initiation to completion.
  • Developed project schedules, budgets, and resource plans ensuring timely delivery.
  • Managed cross-functional teams and stakeholders to maintain project alignment.

Experiência

Coordinator, Client Finance

Now BPO
February 2021 - May 2024

Handling incoming request and correspondence, Providing invoice notice and billing statements, Payment processing and sending payment confirmation, Reviewing work for accuracy, Obtaining approvals for credit notices, Communication regularly with client via email

Human Resources Specialist

Opticall BPO
December 2018 - January 2020

Partner with Brand Managers and Regional Managers to ensure compliance to weekly procedures. Deliver counseling, when applicable., Reinforce company policies and processes with new store management and staff, according to HR processes., Provide feedback session, create smart action plans to ensure effective staff development

H.R. Talent Development and Compliance Advisor

Opticall BPO
November 2018 - December 2018

Partner with Brand Managers and Regional Managers to ensure compliance to weekly procedures. Deliver counseling, when applicable., Reinforce company policies and processes with new store management and staff, according to HR processes., Performs Weekly metric and performance (GS&R) reviews with Brand & Regional Mgrs.

Quality Assurance Analyst

Experts Nicaragua
July 2016 - October 2018

Supervise Quality Assurance performance in daily activities, Providing instant feedback and weekly to ensure performance and metrics are met., Ability to recognize non-obvious patterns and root causes.

Customer Service Representative

SPI Global
September 2015 - June 2016

BPO - Bilingual customer service over-the-phone., Ability to recognize patterns with team members and myself.

Supervisor and Customer Services representative

Sitel Nicaragua S.A
September 2009 - July 2015

Supervise daily performance of a team of 15+ associates for a renowned financial institution by providing feedback and skep sessions on a weekly basis., Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities., Effective time management skills, Exceptional analytical and critical problem-solving skills, Flexibility to work and learn independently, Multi-task and perform duties with high accuracy

Bilingual Customer Services and Front Desk

Hotel Real Intercontinental – Metrocentro
2005 - 2009

Cross Training for all Housekeeping in charge, Budget planning, Inventory control, turns, and stock of amenities and white’s., Effective time management skills, Flexibility to work and learn independently

Official Release (Fraud) for AMEX

BAC Credomatic

Exceptional analytical and critical problem-solving skills, Experience in value and risk mapping., Effective time management skills, Flexibility to work and learn independently

Habilidades

Project ManagementBudgeting & Cost ControlStakeholder CommunicationTeam Leadership
Publicado na CazVid - 17 de mai. de 2026
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