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Anthony
Customer Service and Sales Assistant
Contato
Competências
Performed complex data analysis to identify trends and support business strategies.
Utilized statistical software for data modeling, hypothesis testing, and predictive analytics.
Created dashboards and visual reports to communicate insights effectively to stakeholders.
Conducted market research to gather data on consumer behavior and industry trends.
Wrote queries for data extraction and database management to support analysis projects.
Formação acadêmica
Resumo
Results-driven data analyst with extensive experience in leveraging statistical tools and data visualization to inform business decisions.
Principais conquistas
- Led data analysis projects to inform strategic decision-making for a mid-sized retail company.
- Developed dashboards and reports that improved data accessibility and stakeholder understanding.
- Progressed from Data Intern to Senior Data Analyst, expanding skill set in statistical analysis and data visualization.
Experiência
Customer Service and Sales Assistant
Served clients of the Human CenterWell Pharmacy account through inbound calls and online consultations, providing efficient and timely assistance and ensuring that the service offered met established performance metrics., Analyzed and clarified customer requirements, using appropriate tools and resources to resolve their concerns. Provided detailed information about products and services, ensuring clear and accurate communication.
Supervised Internship / Logistics
Reviewed and updated the company's entire product inventory, ensuring accurate records., Organized service orders in chronological order, streamlining request management., Managed the sending of invoices through the MBACase system, ensuring their proper distribution., Classified and organized invoices, facilitating their access and control. Managed the inventory of vehicles available for sale and rental, ensuring an up-to-date record.