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Aphelele
Call Center Agent at Iconaf Lead Generation Call Center
Contato
Cape Town, Western Cape, South Africa
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs and ensuring positive interactions to enhance satisfaction.
Communication SkillsIntermediate
Effective verbal and written communication, ensuring clear and professional interactions.
Data Entry & ManagementBeginner
Accurate data entry and record-keeping to support operational efficiency.
Team CollaborationIntermediate
Ability to work effectively within a team to meet organizational goals.
Formação acadêmica
NATIONAL SENIOR CERTIFICATE
ESANGWENI SECONDARY SCHOOL
Idiomas
ENGLISH
ISIXHOSA
ISIZULU
Resumo
Experienced customer service professional with a proven track record in call centers, adept at handling inquiries, supporting lead generation, and ensuring customer satisfaction. Eager to leverage communication and teamwork skills to contribute to organizational success.
Principais conquistas
- Handled high-volume customer inquiries, ensuring quality service and customer satisfaction.
- Contributed to lead generation efforts, supporting sales team targets.
- Maintained accurate call records, improving data management efficiency.
Experiência
CALL CENTER AGENT
ICONAF LEAD GENERATION CALL CENTER
Habilidades
Customer ServiceCommunication SkillsData Entry & ManagementTeam Collaboration
Publicado na CazVid - 29 de jul. de 2026