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Ariel

Customer Service & Medical Interpreter with diverse communication skills

Contato

Puebla, Puebla, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Gained extensive experience resolving customer inquiries and issues across banking, travel, and healthcare sectors.

Medical InterpretationIntermediate

Performed phone-based medical interpretation, ensuring clear communication for healthcare services.

Communication & Language SkillsAdvanced

Effective in language translation and interpretation, both in healthcare and customer service environments.

Office & Technical SkillsAdvanced

Proficient with office products, computer equipment, and technical tools relevant to customer support and interpretation.

Formação acadêmica

Bachelor's degree
CREE Puebla

Idiomas

EnglishC1
SpanishNative

Resumo

Detail-oriented professional with extensive experience in customer service, transaction resolution, and medical interpretation. Skilled in facilitating smooth interactions and leveraging strong language and technical abilities.

Principais conquistas

  • Handled vehicle reservations and insurance offerings, catering to U.S. and Canadian clients at Avis and Budget.
  • Resolved transaction issues efficiently at Western Union, working closely with major banks like Scotiabank and TD Bank.
  • Provided medical interpretation over calls, facilitating effective communication between healthcare providers and patients.

Experiência

Customer Service Representative

Avis and Budget Company
March 2023 - November 2024

Making vehicle reservations, Offering insurance, Providing additional services to U.S. and Canadian Citizens

Customer Service Representative

Western Union
February 2022 - March 2023

Resolving issues related to the company's transactions, Working with U.S. and Canadian banks such as Scotiabank and TD Bank

Medical Interpreter

Datamark
January 2025 - March 2025

Responsible for medical interpretation phone calls helping healthcare services and patients to have smooth communication

AEE

PRONI
2024 - 2025

Teaching English to public school students as a specialized external advisor

Habilidades

Customer ServiceMedical InterpretationCommunication & Language SkillsOffice & Technical Skills
Publicado na CazVid - 10 de jan. de 2026
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Contato Ariel