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Ashley

Customer service

Contato

Managua, Managua Department, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Proven ability to communicate effectively and resolve issues efficiently in high-pressure environments.

Technical SupportAdvanced

Experienced in providing technical assistance via chat, supporting B2B clients, and troubleshooting issues.

Financial ManagementIntermediate

Skilled in generating financial statements and managing account closing procedures with accuracy.

Teamwork & CommunicationAdvanced

Effective collaborator with strong communication skills, ensuring smooth team operations.

Formação acadêmica

Lic. finanzas y gestión bancaria
Upoli
Completed mar 2017

Idiomas

Spanish
English

Resumo

Dedicated professional with extensive experience in customer service, technical support, and financial processes. Known for problem-solving, teamwork, and maintaining composure under pressure.

Principais conquistas

  • Provided effective technical support via chat, enhancing customer satisfaction and issue resolution efficiency.
  • Demonstrated ability to work under pressure, maintaining professionalism in challenging situations.
  • Generated accurate financial statements and facilitated smooth account closing procedures at Spectrum.
  • Maintained detailed balance sheets, ensuring transaction accuracy and financial integrity.

Experiência

Customer service

Ibex
jul 2021 - jul 2023

Demonstrated skills in effective communication and teamwork., Ability to work under pressure and remain calm in difficult situations.

Support technical

Ibex
jul 2021 - jun 2023

Extensive experience in providing technical support via chat to the agent, working under pressure, and b2b

Admon

Spectrum

Generate financial statements and facilitate account closing procedures each month., Maintain periodic balance sheets of amounts and transaction numbers.

Backoffice - Programming Specialist

SPI technologies
Mar 2024 - Oct 2024

Habilidades

Customer ServiceTechnical SupportFinancial ManagementTeamwork & Communication
Publicado na CazVid - 2 de jun. de 2026
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Contato Ashley