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Caleb
Customer service representative
Contato
Chiapa de Corzo, Chiapas, Mexico
Disponível na CazVid
Competências
Communication SkillsAdvanced
Utilized active listening and clear communication to resolve customer issues effectively.
Problem SolvingAdvanced
Applied problem-solving techniques to troubleshoot and resolve customer inquiries.
Technical SupportIntermediate
Provided technical assistance and troubleshooting support for product features.
Customer ServiceAdvanced
Handled customer inquiries and complaints across multiple communication channels.
Formação acadêmica
High School Graduate
University Studies in General Mechanics
Professional experience
Idiomas
English
Spanish
French
Haitian Creole
Resumo
Dedicated customer service representative with over 2 years of experience in telecommunications and contact centers.
Principais conquistas
- Assisted customers in navigating product features and troubleshooting issues via phone, email, and live chat at Teleperformance
- Provided excellent customer service by addressing inquiries and resolving complaints promptly at Mode On Contact Center
- Developed strong communication and problem-solving skills through direct customer interaction
Experiência
Customer service representative
Teleperformance
Sep 2023 - Present
Assisted customers in navigating product features and troubleshooting issues via phone, email, and live chat
Customer service representative
Mode On Contact Center
Dec 2021 - Nov 2023
Provided excellent customer service by addressing inquiries and resolving complaints in a timely manner
Habilidades
Communication SkillsProblem SolvingTechnical SupportCustomer Service
Publicado na CazVid - 17 de mai. de 2026