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Bismarck
Tech Support
Contato
Competências
Aplicó Java en desarrollo de aplicaciones backend y microservicios.
Coordinó y motivó equipos de desarrollo en proyectos tecnológicos complejos.
Participó en planificación, seguimiento y entrega de proyectos de software.
Implementó Scrum y Kanban para mejorar procesos de desarrollo y productividad.
Desarrolló arquitecturas escalables y eficientes para aplicaciones web y móviles.
Formação acadêmica
Resumo
Ingeniero de software con amplia experiencia en desarrollo, gestión de equipos y proyectos tecnológicos. Enfoque en la entrega de soluciones innovadoras y eficientes.
Principais conquistas
- Ascenso progresivo desde desarrollador hasta líder técnico en múltiples proyectos
- Responsable de coordinar y liderar equipos en entornos de desarrollo de software
- Amplia experiencia en gestión de proyectos y colaboración con equipos multidisciplinarios
Experiência
TECH SUPPORT
Proficient in troubleshooting network issues and resolving technical problems for end-users.
CUSTOMER SERVICE ASSOCIATE
Fulfilled customers' special requests for merchandise and delivery times., Assembled completed orders and processed accurate payments to minimize accounting errors., Attended to customer complaints and processed product return or replacement requests.
CUSTOMER SERVICE REPRESENTATIVE
Clarified customer issues and determined root cause of problems to resolve product or service complaints., Offered advice and assistance to customers, paying attention to special needs or wants., Updated account information to maintain customer records., Resolved customer request for WALMART.
CARPENTER'S HELPER
Assisted with movement of materials and equipment to job sites., Cut materials according to specifications in preparation for installation., Kept job site cleaned up properly and all debris disposed of in respective containers., Worked with master carpenters to install decks.
MEDICAL INSURANCE ASSISTANT
Provided administrative support by managing patient records and insurance claims processing., Collaborated with healthcare providers to ensure accurate billing and coding for medical procedures., Assisted patients in understanding their insurance benefits and coverage options.