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Brenda
Customer Service Agent
Contato
Olocuilta, La Paz Department, El Salvador
Disponível na CazVid
Competências
Verbal and written communicationIntermedio
Experiencia demostrada en Verbal and written communication.
Positive attitudeIntermedio
Experiencia demostrada en Positive attitude.
Excellent control of emotionsIntermedio
Experiencia demostrada en Excellent control of emotions.
Organization and orderIntermedio
Experiencia demostrada en Organization and order.
Problem solutionIntermedio
Experiencia demostrada en Problem solution.
Formação acadêmica
Commercial Vocational Technical Baccalaureate
Instituto Nacional Dr Manuel Luis Escamilla
Completado Nov 2015
Technician in translation and interpretation
Centro Cultural Salvadoreño Americano
Completado Dec 2017
Technician in translation and interpretation
Universidad de El Salvador
Completado Present
Experiência
Customer Service Agent
Choice Hotels
Apr 2018 - Nov 2018
Assisting with reservations, Handling complaints, Answering questions about the company's loyalty program
Offline Agent
7ELEVEn
Nov 2018 - Mar 2019
Helping with complaints, Answering questions about the company's loyalty program through emails
Supervisor
7ELEVEn
Apr 2019 - May 2023
In charge of administrative tasks, Providing feedback on processes of a team of 15 people
Flex-Trainer
7ELEVEn
May 2023 - Present
Providing training on processes and necessary products to new hires
Habilidades
Verbal and written communicationPositive attitudeExcellent control of emotionsOrganization and orderProblem solution
Publicado na CazVid - 3 de jul. de 2025