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Bryan
Intake Specialist
Contato
Competências
Utilized JavaScript for front-end development and dynamic webpage features.
Built and maintained user interfaces using React in several projects.
Developed backend services and APIs with Node.js to support web applications.
Participated in sprint planning, daily stand-ups, and retrospectives to improve project delivery.
Managed codebase using Git for collaboration and version tracking.
Formação acadêmica
Resumo
Dedicated software developer with extensive experience in full-stack web development, project management, and system migration.
Principais conquistas
- Progressed from junior developer to lead within 3 years, demonstrating skill growth and increased responsibilities
- Contributed to multiple projects involving full-stack development, enhancing system functionality and user experience
- Led the migration of legacy systems to modern technologies, improving performance and maintainability
Experiência
Intake Specialist
Being the first point of contact for potential clients seeking legal assistance after an accident or injury., Gathering essential information from clients, including details about the incident, injuries sustained, and any medical treatment received., Evaluating whether the case met the firm’s criteria for legal representation., Explaining the legal process to clients and scheduling consultations with attorneys.
Legal Assistant
Handled PI cases with an attorney and paralegal., Drafted documents, spoke with clients, insurances and adjusters., Handled Property Damage cases.
Customer Service Representative
Provided excellent customer support through inbound calls, emails, and chats., Assisted with inquiries related to orders, billing, and product details., Required active listening, clear and professional communication, and effective problem-solving to ensure customer satisfaction.
Customer Service Agent
In charge of sales and customer service and technical support of the company Xfinity (United States company) of mobile telephony, cable services, security and internet at home.