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Camila

Customer Service Associate

Currículo em vídeo

Virtual assistant
I would like to start my career as a virtual assistant, learning new things, I am very organized and responsible in all of my tasks, I am able to work under pressure

Contato

Bogota, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Invoice Processing & Verification

Demonstrated experience with Invoice Processing & Verification.

Deadline Management

Demonstrated experience with Deadline Management.

Data Analysis & Reporting

Demonstrated experience with Data Analysis & Reporting.

Case Management & Follow-up

Demonstrated experience with Case Management & Follow-up.

Microsoft Excel (Data tracking, reports, spreadsheets)

Demonstrated experience with Microsoft Excel (Data tracking, reports, spreadsheets).

Formação acadêmica

Psychology
POLITÉCNICO GRANCOLOMBIANO
2021
Flight Administration Services
POLITÉCNICO GRANCOLOMBIANO
2010

Idiomas

SpanishNative
EnglishAdvanced

Resumo

Professional profile

Experiência

CUSTOMER SERVICE ASSOCIATE

AMAZON
Jan 2024 - Present

Managed customer inquiries and account-related requests in a high-volume environment.. Maintained accurate documentation and performed data verification in internal systems.. Conducted follow-ups via email and phone to ensure case resolution and compliance.

CUSTOMER SERVICE REPRESENTATIVE

OPTUM
Jan 2022 - Jan 2024

Managed service request tracking and account documentation using Microsoft Excel.. Performed data verification, updates, and case follow-ups through organized Excel records.. Supported timely case resolution through data tracking and documentation management.

Customer Service Agent

TELEPERFORMANCE
Jan 2020 - Jan 2022

Provided support for customer accounts and service inquiries.. Maintained accurate records and data entry in company systems.. Managed case tracking, issue resolution, and follow-up communications.

Habilidades

Invoice Processing & VerificationDeadline ManagementData Analysis & ReportingCase Management & Follow-upMicrosoft Excel (Data tracking, reports, spreadsheets)

Transcrição do vídeo

Virtual assistant

Hi, my name is Camila. I'm from Bogota, Colombia. I'm looking for a job as an virtual assistant with you. I'm the right candidate because I'm a really organized person in all aspects of my life. I'm able to work under pressure in really stressful situations to keep calm and I like to learn new things all the time doing new things

Publicado na CazVid - 22 de set. de 2026
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Contato Camila