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Juan

Customer Service

Currículo em vídeo

Customer Service
Please record a video speaking in English about your experience.

Contato

Medellín, Antioquia, Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer SupportAvanzado

Supported technical and customer service needs in call center environments.

Voice OrderingIntermedio

Handled voice-based order processing for renowned food brands.

Medical AdministrationIntermedio

Scheduled patients, managed medical records, and coordinated appointments.

Back Office ManagementIntermedio

Managed patient information and administrative tasks in healthcare settings.

Research AssistancePrincipiante

Contributed to various investigation groups in Colombian organizations.

Formação acadêmica

Primary
CER El Concilio (Municipality of Salgar)
2011
Academic Bachelor
San Vicente de Paul Educational Institution
2017
Bacteriology and Clinical Laboratory
University Institution Colegio Mayor de Antioquia

Idiomas

EnglishC1
GermanA2

Resumo

Dedicated professional with a background in customer service, medical administration, and voice support, seeking to leverage excellent communication skills and experience in support roles.

Principais conquistas

  • Provided technical support and support team assistance at Intelcia.
  • Handled customer voice orders for major brands like Pizza Hut, Red Robin, and IHOP.
  • Managed patient records, scheduling, and medical administration at Graybill Medical Group and ThirdWayHealth.

Experiência

Customer Service

INTELCIA

Doing Support to the guys in the team, Technical support.

Voice Ordering Team Member

OPTIMUM

Worked with passion and discipline for PIZZA HUT, RED ROBIN and IHOP.

Personal Assistant

Colombian Organizations

Worked in different groups of investigation.

Medical Assistant

Graybill Medical Group

In charge of Scheduling patients, Medical records, Medicine refills, Lab results, Appointments for Doctors.

Back Office

ThirdWayHealth

Managed patient records and appointments.

Habilidades

Customer SupportVoice OrderingMedical AdministrationBack Office ManagementResearch Assistance
Publicado na CazVid - 17 de mai. de 2026
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