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C

Camilo

Teleoperator Agent

Contato

Bucaramanga,Santander Department,Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer Service & RetentionIntermediate

Demonstrated experience with Customer Service & Retention.

Billing & Technical SupportIntermediate

Demonstrated experience with Billing & Technical Support.

CRM Platforms (Salesforce, Slack, Clientify)Intermediate

Demonstrated experience with CRM Platforms (Salesforce, Slack, Clientify).

Microsoft Office SuiteIntermediate

Demonstrated experience with Microsoft Office Suite.

Organization and CommunicationIntermediate

Demonstrated experience with Organization and Communication.

Formação acadêmica

Industrial Electricity Technologist
UNIDADES TECNOLÓGICAS DE SANTANDER
Completed 2024
High School
INSTITUTO TECNOLÓGICO SALESIANO ELOY VALENZUELA
Completed 2017

Idiomas

enNative

Experiência

Teleoperator Agent

ATENTO TELESERVICIOS ESPAÑA S.A
Jan 2021 - Sep 2021

Focused on customer retention and upselling services to clients., Developed strong communication and persuasion skills.

Bilingual Customer Service Representative

WEBHELP COLOMBIA S.A.S
Oct 2022 - Apr 2023

Provided billing and technical support for CashApp customers., Utilized Salesforce, Slack, and Google Teams for case management.

Bilingual Customer Service Representative

ACCEDO COLOMBIA
Oct 2021 - Sep 2022

Managed customer inquiries for sales, billing, and technical support., Consistently achieved monthly sales and satisfaction goals.

Support Technologist PL

ALGAR TECNOLOGIA SAS
Feb 2024 - Jun 2024

System updates on computers across Davivienda Bank offices in Santander., Provided technical support for hardware and software updates.

Lead Director & Transaction Coordinator

KELLER WILLIAMS UTAH LATINO REALTORS
Jun 2025 - Present

Responsible for the generation, follow-up, and management of real estate leads, ensuring efficient appointment scheduling for sales agents., Proficient in CRM (Clientify) and productivity tools such as Monday.com, Google Calendar, and Docusign to streamline lead management and transaction processes., Managed the collection, organization, and control of legal and administrative documents in Google Drive, ensuring accurate record-keeping for each transaction., Maintained direct communication with clients, real estate agents, and notaries, providing updated documentation and ensuring the successful closing of transactions.

Habilidades

Customer Service & RetentionBilling & Technical SupportCRM Platforms (Salesforce, Slack, Clientify)Microsoft Office SuiteOrganization and Communication
Publicado na CazVid - 17 de mai. de 2026
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