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Carlos
Bilingual BPO agent
Contato
Competências
Develops dynamic client-side applications and contributes to full-stack development.
Designs and implements scalable backend systems for high-availability applications.
Coordinates project timelines and resources for timely delivery of software products.
Participates in Scrum and Kanban processes for iterative development.
Formação acadêmica
Resumo
Experienced developer specializing in scalable backend systems and dynamic front-end applications with a focus on fintech and e-commerce projects.
Principais conquistas
- Led development of a customer analytics platform reducing data processing time by 30%
- Managed a team of 8 developers through multiple product launches and updates
- Designed and implemented scalable microservices architecture across projects
Experiência
Bilingual BPO agent
Answering calls from Airbnb customer service, incoming from everywhere in the world, Redacting administration notes and users emails and messaging, Investigate every case received and give the better resolution for the Airbnb users, Handling internal platforms and digital documents, Work from home
Car driver
Transportation of passengers assisted by online platform, Tourist and local passengers
Designer Assistance
Assist designers with digital designs assisted by Canva, Illustrator and Photoshop(Basic), Helping uploading images to different online applications, Work from home
Architecture and electricity Draftsman
Draw and interpret architecture and electricity plans based on engineer instructions and sketches, Draw and correct plans, assisted by AutoCAD, Redact office documents to complement information and link them with every plan drawn
Welder
Construct metallic structures and applicate welding