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Carlos
Customer Service Agent for Western Union
Contato
San Pedro Sula, Cortés Department, Honduras
Disponível na CazVid
Competências
Digital MarketingAvanzado
Designed and implemented digital marketing strategies across multiple platforms.
Social Media ManagementIntermedio
Managed social media accounts, creating content and engaging with audiences.
Content CreationIntermedio
Developed marketing content including blogs, videos, and graphics to support campaigns.
Project CoordinationIntermedio
Coordinated marketing projects ensuring timely delivery and team collaboration.
Data AnalysisPrincipiante
Utilized analytics tools to track campaign performance and generate reports.
Formação acadêmica
School Diploma
Instituto San José Del Carmen
Completed 1998
High School Diploma
Centro Politécnico Del Norte
Completed 2006
Resumo
Dedicated marketing professional with experience in digital campaigns, social media management, and content creation.
Principais conquistas
- Led a successful product launch campaign resulting in a 20% increase in market reach
- Developed and optimized social media strategies, growing followers by 50%
- Collaborated with cross-functional teams to execute integrated marketing initiatives
Experiência
Customer Service Agent for Western Union
TTEC Honduras
August 22, 2024 - April 30, 2025
Customer Service and Technical Support Agent for Cricket Wireless
Convergys
October 2013 - October 2014
Medical Debt Collection Agent
KM2 SOLUTIONS
October 2014 - June 2017
SME (Subject Matter Expert)
KM2 SOLUTIONS
June 2017 - February 2019
performing supervisory tasks including escalated calls, permissions, workflow support, processing refunds
Customer Service Agent for the Angi campaign
Intouch CX
July 31, 2023 - July 31, 2024
Habilidades
Digital MarketingSocial Media ManagementContent CreationProject CoordinationData Analysis
Publicado na CazVid - 17 de mai. de 2026