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Carlos
Senior Travel Advisor
Contato
Competências
Demonstrated experience with Apollo.io.
Demonstrated experience with HubSpot CRM.
Demonstrated experience with Microsoft Office.
Formação acadêmica
Idiomas
Resumo
View Carlos's professional profile on CazVid.
Experiência
Senior Travel Advisor
Managed complex group and corporate travel for meetings and events., Designed customized travel packages to meet diverse client needs., Ensured compliance with international travel regulations and company policies., Handled booking management via Booking.com and Airbnb platforms.
Customer Service Specialist - Travel Agency
Assisted customers with travel-related issues including flights, hotels, and car reservations., Delivered personalized support using CRM and booking systems., Applied active listening and problem-solving skills to enhance customer loyalty.
Appointment Setter
Contacted patients to schedule, confirm, and reschedule medical appointments., Provided clear and empathetic communication to explain procedures, appointment requirements, and preparation instructions., Maintained and updated patient records accurately in the clinic’s appointment system., Managed inbound and outbound calls to coordinate appointment logistics., Handled last-minute cancellations and reorganized schedules to optimize doctor availability., Ensured patient satisfaction through professional and respectful service at all times., Collaborated with administrative task.