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Carmen
Customer Service & Sales Professional with diverse client interactions
Contato
Competências
Provided attentive support and problem resolution in call center and face-to-face settings.
Performed sales of clothing and footwear, utilizing persuasion and product promotion.
Maintained clear communication with clients and team members across different roles.
Handled multiple responsibilities such as order management, sales, and customer support.
Resolved customer issues efficiently in various service roles.
Formação acadêmica
Idiomas
Resumo
Experienced in client interaction, call management, and sales with a focus on problem-solving and communication.
Principais conquistas
- Managed customer calls and resolved issues efficiently in a call center environment
- Handled direct customer interactions, including order taking and product promotion
- Gained experience in sales of footwear and clothing, demonstrating persuasive skills
Experiência
ASESOR CALL CENTER
Atención al cliente, Gestión de llamadas, Investigación de marketing, Creación de cartera de cliente, Ventas, Resolución de problemas
MESERA ATENCION AL PUBLICO
Atención directa con público, Toma de pedidos, Promoción de productos según necesidad del cliente, Gestión en caja, Limpieza y aseo del local
VENDEDOR
Atención cordial al cliente, Ventas de calzado y ropa, Habilidad de persuasión