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C

Cathirine

Call Center Agent at Hanh Collections Debt Recovery

Contato

Johannesburg, Gauteng, South Africa
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Experienced in handling customer inquiries and resolving issues efficiently to ensure satisfaction.

Communication SkillsIntermediate

Effective verbal and written communication developed through extensive call center experience.

Conflict ResolutionIntermediate

Skilled in de-escalating conflicts and maintaining professionalism under pressure.

ResilienceIntermediate

Able to handle challenging situations and maintain performance consistently.

Formação acadêmica

Charlotte Maxeke Secondary School
Completed 2024

Idiomas

English
Isixhosa
Sepedi

Resumo

Experienced in customer service and debt recovery, adept at managing high call volumes and resolving client issues efficiently. Strong communicator with resilience in fast-paced environments.

Principais conquistas

  • Successfully managed high-volume customer inquiries, enhancing client satisfaction.
  • Consistently met or exceeded performance targets in debt recovery calls.
  • Developed strong communication skills and resilience in a fast-paced environment.

Experiência

Call Center Agent

Hanh Colletions Debt Recovery
2015 - 2023

Habilidades

Customer ServiceCommunication SkillsConflict ResolutionResilience
Publicado na CazVid - 2 de jun. de 2026
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